Tag: troubleshooting

  • Expired transients don’t get deleted on protected sites

    I found it the hard way. My database is rather small. It’s actually less than 20 Mb in total. That’s of course, if I exclude the 1.4Gb of data that I have in wp_options alone. Most of if being transients. Most of which have expired some time ago. I’ll spare you the story of how […]

  • Recovering missing Facebook comments (and like counts) after switching to SSL

    You might notice that you are missing your Facebook comments once you switch to HTTPS from serving your site initially on HTTP. The problem is with Facebook not linking the old URLs with the new ones, which is why you might have to do some additional work in order to have your comments back. It’s […]

  • “Sorry, you are not allowed to access this page.” on News Cherry theme options page

    The problem It happened to a client of mine just recently – they tried to change something in the theme options, but they couldn’t, as reaching out to http://their-site.com/wp-admin/admin.php?page=options.php produced “Sorry, you are not allowed to access this page.” message. The theme is News Cherry by Bdaia, found on ThemeForest. The solution Turns out the theme […]

  • HTTP error on video files upload

    Error happens after the whole file is uploaded (we lifted the post-size and file upload limits). Solution that helped me: nano /etc/apache2/mods-available/fcgid.conf add this: FcgidMaxRequestLen 1073741824 or edit MaxRequestLen to a higher value. Then restart: service apache2 restart

  • Debugging WordPress

    wp-config.php debug options: [crayon-656eaa6e0506f893688123/] And some more: [crayon-656eaa6e05074897836606/]

  • When a client bumps into a problem on their site

    Most important thing is to solve the problem as soon as possible. If the issue is on a live site with lots of visitors, it should be escalated to the rest of the team, if it’s not easy to be solved. Furthermore, it’s important to notify the client that you are working on it currently. The […]