Tag: troubleshooting

  • HTTP error on video files upload

    Error happens after the whole file is uploaded (we lifted the post-size and file upload limits). Solution that helped me: nano /etc/apache2/mods-available/fcgid.conf add this: FcgidMaxRequestLen 1073741824 or edit MaxRequestLen to a higher value. Then restart: service apache2 restart

  • When a client bumps into a problem on their site

    Most important thing is to solve the problem as soon as possible. If the issue is on a live site with lots of visitors, it should be escalated to the rest of the team, if it’s not easy to be solved. Furthermore, it’s important to notify the client that you are working on it currently. The […]